Administration Clerk


Administration Clerk

Life Fourways Hospital
Administration Clerk
A vacancy exists for an Administration Clerk based at Life Fourways Hospital reporting to Thea van Reenen, Patient Services Manager. The successful candidate will be responsible for providing optimal service delivery and patient quality care
Critical Outputs
  • Performing general administration duties including research, communications, correspondence and office management
  • Operating the switchboard and doing filling
  • Compilation of statistical reports and Manco presentations /other documentation for delivery to hospital manager in key internal and external fora
  • All deliveries and support to be efficient, professional, and demonstrate appropriate appreciation of sensitivity of matters required confidentially
  • Front office skills and etiquettes highly required
  • Comply to all the business process policies and protocols
  • Ensure that the specified targets are met
  • Participate in all relevant meetings taking of minutes and distribution thereof
  • Attend training when and where applicable
  • Close liaison with the Doctors and Unit staff
  • High standard of completion of documentation and accurate capturing of data
  • Candidate needs to be flexible with regard to working hours and overtime as per business requirements
  • Assisting patients with inquiries and directions.
  • Answering Telephones
  • Knowledge of refund processes
  • Assist case managers to request LOM from doctors
  • Managing doctor’s refunds
  • Managing patient EFT refunds
  • Managing patient Credit Card refunds
  • Managing private debt collection
  • Managing insurance debt collection and GOP’s
  • Managing and processing of journals and write-offs
  • Grade 12
  • Essential to have had 3-5 years’ administrative experience, with exposure in a management
  • capacity
  • Proven track record of working, interacting and influencing at all levels coupled with superior
  • leadership skills
  • Computer literate, excel & Outlook
  • Basic understanding of accounting
  • Highly analytical and strategic
  • Excellent research capabilities
  • Computer proficiency
  • Excellent communication and interpersonal skills a prerequisite
  • Demonstrated problem solving ability, initiative and innovation in approaching all aspects of the role.
  • Ability to operate with a high degree of autonomy and flexibility in a changing environment
  • Excellent interpersonal and communication skills
  • Figure orientated
  • Computer literate with good typing skills
  • Ability to work under pressure and be professional and polite at all times
  • Honest, trustworthy and reliability is a necessity
  • Other additional tasks assigned by the line manager
  • Leadership ability
  • Adaptability
  • Ability to work in a team
  • Enthusiasm and drive
  • Good communication skills
  • Goal driven
  • Energy and drive
  • Problem-solving, analysis and judgement
  • Resilience
  • Engaging diversity
  • Verbal & written communication and presentation
  • Influencing
  • Excellence orientation
  • Ethical behaviour
  • Building relationships
  • Customer responsiveness
  • Organizational awareness
Closing date
Tuesday, June 8, 2021

Internal applicants – Before making an application, you are requested to discuss your application with your line manager. Only short listed candidates will be contacted. Should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful.

External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an equal opportunity employer.


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