Administration Clerk – Quality Department

Full-time

Administration Clerk – Quality Department

Function
Administration
Facility
Life St George’s Hospital
Position
Administration Clerk – Quality Department
Introduction
A vacancy exists for a Quality Administrative Support Clerk, based at Life St Georges Hospital, reporting to the Quality Manager, Liza Hobday. The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the Quality Manager and through interdepartmental liaison and communication.
Critical Outputs
 

  • Support the Quality Manager in delivering a superior quality service

Administrative:

  • Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes
  • Capture, extract, collate and compile data and reports
  • Manage and maintain an efficient record and filing system
  • Attend meetings and in-service training as scheduled
  • Take minutes of Health and Safety meetings and other, as required
  • Assist the QSSS with coordinating and arranging of Quality and Legal training and Quality workshops
  • Assist the QSSS with coordinating and arranging of Quality Audits (Internal & External)
  • Assist with incident investigation and follow up on Incidents.
  • Assist with Quality Improvement initiatives
  • Deliver training on behalf of the Quality Manager when required.
  • Assist other departments (HR) on an ad hoc basis with Admin responsibilities.

Document Control:    

  • Manage an effective document control process
  • Implement and/or maintain the electronic document control system
  • Monitor the document control process in the hospital/facility

  COID:                                                                                                                                                              

  • Compile documentation to be submitted to COID
  • Follow up with COID regarding submitted COID incident documentation
  • Follow up on accounts generated through the COID process
Requirements
  • Grade 12 (matric)
  • A certificate in business / secretarial administration will be an advantage.
  • 1 -2 years’ previous administration or clerical experience.
  • Strong computer literacy and competence in full Microsoft office suite is essential
  • Experience in dealing with customers
  • Commitment towards continuous improvement
  • Ability to work independently and manage time
  • Reliable, motivated and hardworking
  • Professional with integrity
  • Confidentiality and discretion during contact with customers and colleagues.
  • Knowledge of medical terminology will be advantageous
  • Knowledge of hospital procedures will be advantageous
  • Secretarial experience/qualification is advantageous
  • Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety advantageous
Competencies
  • Planning & organising
  • Resilience
  • Verbal & written communication
  • Action orientation
  • Organizational awareness
  • Building relationships
  • Problem solving
  • Attention to detail
  • Drive & energy
  • Excellence orientation
Fax
086 683 6827
Email
zama.kondlo@lifehealthcare.co.za
Closing date
Sunday, April 25, 2021