Administrator

Full-time
Lead Administrator
Company Telesure Investment Holdings
Reference # Hippo
Published 01/03/2021
Contract Type Permanent
Salary Market Related
Location Fourways, Gauteng, South Africa
Introduction An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.
Job Functions Call Centre
Industries Financial Services
Specification Key accountability areas included in the domain of this position, are:

1.Operational / Technical / Financial Results:
•Growing client base of the company by achieving agreed closing ratios
•Achieving quality targets in compliance with relevant quality procedures (SQA)
•Extending correct premiums and cover to clients by capturing information according to quality standards

2.Personal Competence Results:
•Ensure effective updating of own knowledge (systems, processes etc)

3.Innovation Results:
•Contribute to optimising work practices and procedures

4.Relationship Results:
•Effectively build and maintain relationships with colleagues, service providers and clients

5.Customer Results:
•Provide an efficient and quality service to client on contact valuing client retention
•Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk

Requirements Education:
Essential: Matric / Grade 12/ SAQA Accredited Equivalent
Previous sales, retentions or customer service experience essential
Insurance/retail environment in sales
Job Closing Date Mon Mar 08 2021