Assistant Property Operations Manager

Assistant Property Operations Manager | Sectional Title
Faircape Group
Cape Town, Western Cape


Posted 09 July 2021

Job Details

Job Description

FMS Property Managers, a subsidiary of the well respected Faircape Group currently manages 80 Sectional Title Schemes and Homeowner Associations. As we are a Western Cape based Company, our focus is primarily on the Western Cape region.

We regard ourselves as a market leader in the field due to our competitive edge, ability to be innovative and to keep up-to-date with market needs and trends.

We have an exciting opportunity for an Assistant Operations Manager to support the Operations Manager and ensure the smooth running of operations in the FMS Property Managers department.

If you would like to pursue your career in a busy, fast paced, dynamic environment then apply now!

Duties include but are not limited to:


  • Compiling management and operational reports as required to report on the compliance of the respective property portfolios
  • Identifying areas that requires to be included in reporting


  • Understand all standard operating procedures to ensure compliance with the Sectional Titles Act as well as the services committed to in the Management Agreement
  • Ensuring that all Standard Operating Procedures are understood and followed by all FMS staff.
  • Conducting a Portfolio Review with the respective portfolio managers providing them with the required guidance and agreeing and documenting action items to be resolved
  • Ensure that all Meeting Action items are actioned reported to the stakeholders
  • Attend Trustee meetings with Portfolio Managers where it is requested for management to be present.
  • Take minutes of trustee meetings / AGMs that are attended by the Operations manager.

Onboarding and training of Portfolio Managers

  • Providing the necessary training to ensure that all FMS staff use the systems efficiently as per the agreed onboarding plan provided by the Operations Manager.
  • Implementing the induction program for all new staff in FMS
  • Update the training material for all newcomers as needed


  • Ensure that all Recurring payments are captured by the respective portfolio managers.
  • Support the operations manager with loading payments for buildings under his / her management


New business

  • Manage and track the entire onboarding process of new buildings
  • Manage new buildings for 3 months, before allocating to a Portfolio manager with the Operations manager.


Qualifications – BComm degree or Bachelors in Property Studies

Experience and Knowledge – At least 5 years experience in an operations manager role and proven experience in and knowledge of sectional title and property management.

Skills and Attributes –

  • Solid comprehension of financial statements and budgets
  • Comfortable with technology, easy adaption to new systems.
  • Ability to compile accurate reports where necessary
  • Ability to work in a team and to drive the team to ensure that deadlines are met.
  • Problem solving skills
  • Self starter – Management of own work flow, balancing deadlines, prioritizing
  • Adaptability – the ability to adapt easily to change in systems, workflow process, reporting etc.
  • Excellent interpersonal and communication skills.  Efficient, able to multitask, and willing to be a team-player.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market related salary from R40,000.00 Cost to Company per month.

If you do not receive a response within 2 weeks, please consider your application unsuccessful.