To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed
¢ Grade 12 preferred or Grade 10 (with relevant experience)
¢ 2 years previous experience as a bartender
Skills and Knowledge
¢ Ability to work shifts that meet operational requirements ¢ Physically able to move operating equipment ¢ Have an open attitude to perform similar functions in alternative outlets due to operational requirements ¢ Dealing with Customers, Checking and Following Instructions ¢ Team co-operation ¢ Beverage service ¢ Communications skill ¢ Upselling skills ¢ Basic Computer Literacy ¢ Cashiering Services
Key Performance Areas:
¢ Prepare mise-en-place, and conduct any other required checks and preparations for service ¢ Identify issues with regards the bar display and surrounding areas in terms of appearance/functioning of equipment and systems ¢ Stock bar for service ¢ Check cleanliness of own section or station ¢ Understand and conduct all tasks in line with Food & Beverage standard operating procedures ¢ Take guest orders accurately and timeously and place in the system ¢ Mix drinks and present beverage in line with guest order and outlet standards ¢ Be attentive to guest requests ¢ Clear glasses after guests have completed their drinks ¢ Provide billing to guests ¢ Conduct cash-ups at the end of service ¢ Complete beverage stock sheets each shift ¢ Leverage opportunities to upsell on promotional items ¢ Understand and conduct all tasks in line with F&B standard operating procedures ¢ Participate in stock takes ¢ Conduct daily stock counts of bar smalls ¢ Resolve or report on any anomalies to the required standards ¢ Report on any breakages at the end of the shift
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.