Cashbook/ Expenses Manager

Cashbook/ Expenses Manager – N/A11212
Applications accepted until:
Number of Openings


Head Office



Job Purpose

Responsible and accountable to supervise the Cash Book and Expenses teams to ensure all transactions are completely, accurately and validly processed in line with Company and SSC standards and procedures.


  • 2-Year Bookkeeping Diploma


  • Minimum of 3 years€™ experience in Cashbook/Expenses Administration
  • Experience in the hospitality / gaming industry would be an advantage

Skills and Knowledge

  • Decison-making
  • Training; coaching; keeping abreast of new developments in field
  • Analysing / Diagnosing performance of the outlet / product performane
  • Checking (accuracy in the handling and recording of
  • Analytical skills
  • Reviewing / evaluating information and data
  • Dealing with customers (including conflict handling skills)
  • Problem Solving
  • Clerical Administrative functions
  • Plan, prioritise, co-ordinate
  • Emotional resilience
  • Dealing with customers (including conflict handling skills)
  • Working under pressure
  • People Management
  • Process improvement
  • English written and verbal communication skills
  • Numerical skills (calculations)
  • Cashbook transactions / process knowledge
  • Expenses processing knowledge
  • Proficient computer skills (MS Office €“ advanced Excel).

Key Performance Areas:

  • Develop departmental objectives and deliverables in line with SSC objectives
  • Facilitate the communication and implementation of deliverables for the department
  • Provide clear delegation of authority and accountability for deliverables
  • Manage and allocate people and operational resources
  • Manage the functioning of equipment and systems, escalating any issues
  • Align plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the Shared Service Centre
  • Monitor Kofax TotalAgility (€œKTA€) worklists to ensure that SLAs are being met and there are no long outstanding items
  • Sign-off of bank payment transactions before being sent for approval
  • Sign-off of all bank transfers
  • Continuous monitoring of reconciliation processes to ensure they are being done daily and performed correctly
  • Identify and investigate and suspicious transactions / payments
  • Respond to queries, refunds and verification of payments into bank accounts
  • Monitor outstanding expense claims and ensure they are being processed timeously
  • Co-ordinate and monitor month-end activities and deadlines
  • Complete month-end reconciliation of all bank accounts to the bank statement and to the general ledger, including the allocation of advanced deposits
  • Reconcile the balance sheet accounts related to expense claims each month
  • Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
  • Manage productivities and payroll costs for the department
  • Identification of employee training needs
  • Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
  • Manage employee relations within the department
  • Staff communication and motivation
  • Performance contracting, reviews and development
  • Provides resources and removes obstacles to performance
  • Recruit and resource for talent for positions within the department
  • Onboarding of new staff members
  • Be available to deal with escalated issues, complaints, disputes
  • Collaborate with units to operationalise the processes and tools within the operation to build a client experience that is streamlined and professional.
  • Oversee the execution and delivery of the client and customer experience from the function.
  • Key Performance Indicators (€œKPIs€) are developed for each role in the department, measured, reported and remedial action taken where required.



Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.