Communications Clerk

Full-time

Job Details

Division

Corporate Services

Business Unit

Revenue Cycle Management

Minimum experience

Entry Level

Company primary industry

Medical Healthcare

Job functional area

Health Care Provider

Intercare

21 subscribers

Intercare Brand Video

Job Description

INTERCARE IS HIRING !

DEBTORS COMMUNICATIONS CLERK : CORPORATE SERVICES

 

ABOUT

Intercare Corporate Services situated in Lynnwood, Pretoria, seeks to recruit a Debtors Communications Clerk. The focus of this position will be to handle debtors’ administration tasks relating to medical aid claims in order to minimize debtor’s days in a client friendly, yet effective manner.

CRITICAL OUTPUT

  • Monthly planning of all patient communication to RCM management
  • Compiling of correct ages to compile SMS notification lists, ensuring that all credits are considered, and credits are reported for allocation if necessary.
  • Ensure medical aid website and Health ID registrations are completed as part of the new practice registration process.
  • Ensure compliance of medical aid agreements between practices and funders.
  • Ensure the tariffs agreed upon in the contracts are communicated and correctly loaded onto the PMA system.
  • Assist with tariff updates, linking and testing as and when required.
  • Timeous and professional answering and resolving of all patient emails and queries.  
  • Reporting of all complaints.

REQUIREMENTS

  • Grade 12 or Finance related qualification
  • Minimum 3 years administrative experience in a healthcare debtor’s environment
  • advantageous
  • Understanding of Medical Accounts and Medical Aids
  • Knowledge of the AS400 / GoodX system will be advantageous
  • Strong verbal and written communication skills
  • Highly organised and able to tackle multiple tasks
  • Customer service orientation and team player
  • Financial and business acumen
  • Ability to work well under pressure
  • Attention to detail

CLOSING DATE: 31 December 2020

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.