Customer Care Agent

Full-time
Customer Care Agent – JHB South
WeBuyCars
Johannesburg South, Gauteng
Permanent

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Posted 17 November 2021

Job Details

Job Description

We have an exciting opportunity for a young and energetic person to join our Contact Centre.

Duties and Responsibilities:

  • Customer relationship building management
  • Provide customers with product and service information
  • Problem solving tasks during shift
  • Handle and take full responsibility for customer related queries

Key Competencies and Skills

  • Strong verbal and written communication skills
  • Must have mechanical background on vehicles
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Team work
  • Stress tolerance

Further requirements:

  • Grade 12
  • Fully bilingual in English and Afrikaans
  • Minimum 2 years experience in Customer Care
  • Technical/ mechanical background advantageous
  • Previous motor industry experience

Package related information:

  • 15 Days Annual Leave
  • Momentum FundsAtWorkProvident Fund