Healthcare Receptionist

Healthcare Receptionist
Faircape Group
Somerset West, Western Cape


Posted 22 November 2021

Job Details

Job Description

The Faircape Group operates 6 high-end retirement/lifestyle villages in the Western Cape. Locations of these estates are in Noordhoek, Kirstenhof, Tokai, Somerset West and Onrus.

We are looking for an organised and professional Receptionist to manage the front of house in the healthcare at our Heritage Manor facility in Somerset West.

Duties will include, but not be limited to:

  • Welcome and greet all visitors into the healthcare in a courteous manner
  • Answer all telephone calls in a courteous and professional manner
  • Direct calls promptly, efficiently and courteously
  • Receive and convey messages in writing, verbally and electronically to the relevant person timeously
  • Open, stamp and distribute all incoming mail appropriately daily
  • Ensure communication in the Healthcare facility is conducted in a professional manner
  • Check Shift Leader’s communication diary for appointments, messages, instructions and convey to relevant departments / personnel daily
  • Keep the Duty Station neat and clean at all times
  • Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
  • Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
  • Assist with billing and charge sheets
  • Collect payments from patients upon discharge
  • Assist the Healthcare Administrator in her duties to ensure professional running of the facility when required


  • Matric
  • Computer literate (Google Docs advantageous)
  • Previous experience as Receptionist
  • Strong administration skills
  • Professional communication skills and telephone etiquette
  • Experience in hospital/medical environment advantageous
  • Strong interpersonal skills
  • Neat, professional and presentable
  • Customer service orientated

Working Hours: Normal working days are Mondays to Fridays from 07h00 until 16h00 / 08h00 until 17h00 (alternating per week)

Specific Requirements

  • Solid and positive references
  • No criminal record
  • Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.