Hospital Secretary

Full-time
Hospital Secretary

Function
Nursing
Facility
Life The Glynnwood
Position
Hospital Secretary
Introduction
A vacancy exists for a Hospital Secretary at Life The Glynnwood Hospital, reporting to the Hospital Manager. A highly efficient, energetic and professional secretary is sought who will be able to cope with the demands and pressures of a very busy position. The incumbent will be responsible with liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.
Critical Outputs
  • Provide full secretarial support to the Senior Management Team which entails typing of all relevant correspondence and statistics, message taking, diary management and setting up of meetings as well as accurate and timeous minute taking.
  • Coordinating the issuing of patient files for legal matters.
  • Management of catering arrangements and venue bookings for management functions.
  • The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
  • Maintenance of a sound filing system for hospital manager.
  • Managing and maintaining doctor malpractice insurance on the Keystone portal
  • Assisting other departments in the hospital with overflow work whenever possible.
  • Telephonic and face-to-face liaison with doctors, patients and other key stakeholders in the business and to ensure this is conducted in a professional manner.
  • Ad hoc projects and tasks which arise on a day to day basis.
  • Assistance with complaint investigation and customer feedback.
  • Facilitate assistance to dissatisfied clients who presents to the management team in a positive and professional manner.
  • Assist marketing & HR in planning for hospital functions and events
Requirements
  • Matric certificate with an office administration qualification.
  • 3 to 5 years Secretary/PA experience desirable.
  • Extensive knowledge of MS Office (Word, Excel, PowerPoint and Outlook), SAP knowledge will be an advantage.
  • The ability to deal with confidential matters and interact professionally at all levels, both internally and externally.
  • This demanding job requires a well-organized, energetic and enthusiastic individual who is willing to go the extra mile.
  • Good interpersonal skills and communication ability as well as good telephone manner are essential.
  • The ability to work in a pressurized and demanding environment, accuracy and attention to detail are critical.
  • Basic financial knowledge will be an advantage.
  • Knowledge of organizing meetings will be advantageous.

 

Competencies
  • Problem-solving and analysis
  • Engaging diversity
  • Verbal & written communication and presentation
  • Influencing
  • Excellence orientation
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
Personal Attributes
  • Resilience
  • Drive & energy
  • Ethical behaviour
Email
ugeshnee.govender@lifehealthcare.co.za
Closing date
Thursday, August 19, 2021

 Internal applicants РBefore making an application, you are requested to discuss your application with your line manager. Only shortlisted candidates will be contacted. Should you not receive any communication after 2 weeks of the closing date, kindly consider your application as unsuccessful.

External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an equal opportunity employer.

 

External Employment Application Form