HR Officer

HR Officer
AVI Limited
Johannesburg, Gauteng


Posted 16 September 2021 – Closing Date 29 September 2021

Job Details

Job Description

AVI Ltd. is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel.

NATIONAL BRANDS LIMITED operates 5 manufacturing sites, offering world class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead and Durban (KZN). It is home to some of the best-known South African tea, coffee and creamer brands, including our delicious range of much-loved savoury and sweet biscuits, and our melt-in-your-mouth snack range.

An exciting opportunity exists for a HR Officer at NATIONAL BRANDS LIMITED Isando, Biscuits factory.  The purpose of the role is to assist the HR Manager by providing generalist human resources services and advice to the business unit. Partner with and advise the business unit’s line managers to enable and improve line capacity and effectiveness with regard to the following HR services: Labour Broker Administration, Benefit Administration and HR Projects, Learning and Development, Employee Wellness, IR, Performance Management, Recruiting and Staffing, Talent Management and OD, Transformation and HR Reporting, Statistics and Compliance.

Line Manager: HR Manager

Job Specification:

Key Performance Areas:

Labour Broker Administration, Benefit Administration and HR Projects

  • Oversees HR Projects’ deliverables, including Business Unit specific
  • Reviews service agreement and service provision of the Labour Broker bi-annually
  • Rates the Labour Brokers monthly by completing their scorecards
  • Ensures the service provider is recorded by the System Engineer – Bestime EOH (service provider) done weekly
  • Facilitates labour meeting with the factory and labour brokers – this is done weekly with minutes
  • Plays an intermediary role between the Labour Broker and line management regarding the requirement and recruitment of temporary labour
  • Collates, checks and submits weekly timesheets for temp employees to agency for payroll processing
  • Coordinates the annual increase process with the labour agency and collates rolled up increases for authorisation by Line Management
  • Processes invoices from the Labour Brokers for payment
  • Performs the role of the Principle Officer for the Pension and/or Provident Funds
  • Manages the Provident Fund death claim process ensuring forms are completed and proper communication with employee beneficiaries
  • Coordinates bursary applications, long service awards, staff loan applications, home loan applications, claim forms, completing UI19’s
  • Sends notifications of engagements and terminations to Alexander Forbes (online), the Bargaining Council and Union
  • Handles all queries from employees with HR Administration

Human Resources Reporting, Statistics and Compliance

  • Ensures high level and high standard of customer service and guidance in line with HR Policies and Procedures
  • Ensures effective communication on updated HR policies and procedures to line managers
  • Ensures effective communication via various channels on all HR related matters
  • Provides support and advice on the interpretation and understanding of HR policies and procedures to management and staff
  • Ensures all HR audit requirements are adhered to – liaises with HR Administration on all HR Audit matters
  • Provides Auditors with necessary files and documentation
  • Monitors the implementation of the EE Plan and ensures compliance with the EE Act
  • Develops an up to date job profile database using the AVI competency menu
  • Assist in ensuring that all job profiles and job grades of the Business Unit are aligned to the AVI and industry standards
  • Assist in ensuring internal and external remuneration parity by position and grade for all staff
  • Conducts quarterly review of HR systems access in relation to roles and responsibilities of the individual users
  • Conducts monthly review of the Business Unit’s organisational structure to ensure an accurate reflection of jobs and their reporting lines
  • Oversees all administration related to the employee life cycle and verifies all employee changes, leave approvals and short time before upload of payroll onto SAP
  • Oversees and ensures accurate engagements and terminations of employees
  • Oversees all staff changes’ updates on staff sites and organograms by ensuring it is updated on a monthly basis with all relevant changes
  • Provides value adding a consultative and advisory role to line management in line with relevant legislation with regards to performance management, disciplinary, recruitment, reward and remuneration, learning and development, transformation, IR, wellness as well as culture motivation/morale issues (burning workplace issues), etc.
  • Prepares the necessary daily, weekly and monthly HR related reports, including information on staff movements, IR activities, headcounts and employment costs, absenteeism, product contamination, ICAS referrals and develops any other adhoc reports as required by the Business Unit, the Finance department, AVI, line management and the HR team
  • Provides assistance with the legislative reports submitted
  • Checks and signs off monthly payroll variance reports follows up and resolves discrepancies
  • Assists with submission of Workplace Skills Plan (WSP) and Annual Training Report (ATR) to SETA
  • Assists with the preparation, completion and submission of Employment Equity Plan (EE Plan) if necessary
  • Assist with Investigating “Be heard” reports and provides feedback to the business after discussing it with the HR Manager
  • Tracks training initiatives against PDP’s received and provides feedback to HR Manager
  • Update Labour standards monthly
  • Compile various HR-related reports

Learning and Development

  • Participates in the Business Unit’s transformation committee(s) ensuring proper representation of the skills development agenda
  • Assist leadership, technical and functional training requirements in conjunction with line managers for input into the Workplace Skills Plan (WSP)
  • Facilitates training programs as required including new employee induction and performance management training
  • Develops and updates training material as required
  • Works with transformation to meet the BBBEE Skills Development score targets
  • Schedules training that fits with the business cycles and production planning and works with line management to ensure business continuity
  • Assist with apprentices, interns, in-service trainees and/or graduates with L&D to ensure completion of all documentation and proper engagement from line
  • Assist in preparing training proposals detailing roll out plan for Business Unit is in place with Service
  • Providers and signed off with L&D approval

Performance Management and Appraisals

  • Provides advice on poor performers to line managers and oversees the process
  • Assist with monitoring the Business Unit Performance Management process, including the completion of good quality IPA’s, one-one-ones, mid-year, and year-end reviews
  • Provides all parties timeously with the relevant and accurate HR documentation with regard to performance management and appraisals

Industrial Relations

  • Provides IR training and advice to line managers to ensure a thorough understanding of IR policies
  • Ensures compliance with all relevant legislation, including BCEA, LRA, SDA, OHASA, etc.
  • Coordinates and sets up union and shop steward meetings takes minutes, and distributes minutes after meetings
  • Ensures that disciplinaries and grievances are dealt with in accordance to company policies
  • Ensures effective relationships and communication between the company, Shop Stewards, Unions, and other relevant parties
  • Assist in ensuring the proper handling of all labour disputes referred to the CCMA, Labour Court and Labour Appeal court
  • Ensures that all HR related policies and disciplinary codes are updated and regularly communicated
  • Assists with CCMA cases by collecting and analysing information for the HR Manager
  • Monitors management/staff relations and mediates where necessary
  • Consults with IR Manager with regards to charges

Recruitment and Selection

  • Assist in ensuring a fair and consistent recruitment practice that is aligned to the EE Act
  • Develops and ensures an effective induction process is implemented for new recruits
  • Assist in ensuring that the recruitment process is understood and properly communicated to line managers
  • Ensures proper approval prior to commencing recruitment through the requisition process on SAP
  • Advises line managers and Recruitment to complete an accurate job profile, advertisement, package parameters and any other relevant documentation
  • Advises line managers on how to fill vacancies by providing HR insight, support and facilitating the interaction with Recruitment
  • Oversees the scheduling of interviews with line managers and discuss the long and shortlists with line managers and Recruitment and interviews applicants (excluding leadership roles) together with line managers
  • Advises Recruitment of successful applicants and completes the necessary engagement documents
  • Oversees on-boarding of successful candidates by ensuring that all the required documents are completed and signed and returned to HRSS and that all new employees are scheduled on induction
  • Advises new employees of all benefits during sign-on

Employee Assistance Programmes (EAP) / Wellness and Staff events

  • Provides input and suggestions to the HR Manager when setting up the employee Wellness plan, including the ongoing communication of the ICAS offering
  • Oversees the annual EAP / Wellness and staff events
  • Provides all parties timeously with the relevant and accurate HR documentation around EAP / Wellness programmes
  • Chairs canteen committee meetings
  • Monitors compliance to Health and Safety legislation
  • Develops a proper staff communication process detailing what needs to be communicated and how it should be communicated, including the use of the intranet
  • Oversees the site communication process ensuring appropriate news is provided, provides content and proofreading for the notices, newsletters and ensures timeous distribution and display of material

Minimum Requirements:


  • 5 years’ HR generalist experience
  • Experience working in a unionised environment essential
  • Experience working in a fast-paced manufacturing environment advantageous


  • 3 years National Diploma / Degree in Human Resources or Industrial Psychology
  • Further courses or certification in IR would be highly advantageous

Additional Requirements:

  • Knowledge of HR Policies and Procedures
  • Knowledge of Interviewing and Investigation skills
  • Knowledge of interaction between HR disciplines
  • Knowledge of Financial processes
  • Computer Literacy (MS Office) and Outlook
  • Knowledge of Labour Legislation


  • Thinking Analytically
  • Building Relationships
  • Working Together
  • Meeting Deadlines
  • Attention to Detail
  • Planning & Organising
  • Keeping Commitments
  • Taking Initiative