ICT Technical

Internship

Position: ICT Technical Internship X3
Stipend: R5391.00 per month
Requirements:
 The successful candidate must hold a National Diploma or Degree in Information Technology,
Informatics/Information Systems or ICT related qualification.
 Applicants must not have worked or participated in an internship before.
 No experience required
 Following certificates, A+, N+, MCSE/MCSA and ITIL Foundation would be an added advantage.
Duties:
 Software and hardware installation and troubleshooting
 Debugging on all equipment and ensure accurate functionality
 Application installation
 Provide support to end-users.
 Assist with desktop support and maintenance
 Liaise with contracted service providers for 3rd tier support
 LAN, WAN, and user Administration
 Administer backup and security
 Manage and monitor network connectivity and servers
 Provide support on Windows Operating Systems and servers
 Provide general end-user support
 Log calls on the call logging system (Helpdesk) and maintain full documentation
 Prepare technical report on the operation of systems
 Keep inventory of hardware
 Desktop updates and installations
Skills:
 Communication (Written and verbal) skills
 Computer literacy(Ms Word, PowerPoint, Outlook and Internet, etc)
 Must have the ability to work under pressure.
 Problem solving and Analysis.
 Planning and organizing
 Interpersonal relations
 Customer service orientation
 Analytical and problem-solving skills
 Deadline-driven
 Innovative thinking
 Accuracy and due diligence
 Decision-making skills
Closing Date:9 December 2020
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to
make an appointment.
Ref No: ICTINT/11/2020