MAIN PURPOSE OF THE JOB:

To provide general Content Solutions, Publishing and Licensing administrative support to the department so as to ensure that service delivery is optimised.

MINIMUM QUALIFICATIONS, SKILLS AND EXPERIENCE:

• B Degree or National Diploma in Library and Information Science / Information management or a related field (i.e. Records management)
• Relevant IT proficiency (MS Office suite, Internet etc.)
• Willingness to learn (Standards related duties; subscription management and other related on-the-job training)
• Display understanding of Information and records Management

FUNCTIONAL REQUIREMENTS:

• Provide administrative support to the Content Solutions, Publishing and department as required
• Assist in subscription records management
• Adhere to service standards and deliver excellent customer service
• Optimise own performance within the team