IT Application Support Technician

Full-time

IT Application Support Technician
Intercare Group
Pretoria, Gauteng
Permanent
Posted 10 August 2021 – Closing Date 18 August 2021
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Job Details
Division
Corporate Services
Business Unit
Information Technology
Minimum experience
Mid-Senior
Company primary industry
Medical Healthcare
Job functional area
Information Technology

Job Description
INTERCARE IS HIRING !

IT APPLICATION SUPPORT TECHNICIAN: CORPORATE SERVICES

ABOUT

Intercare Corporate Services in Lynnwood, Pretoria, seeks to recruit an IT Application Support Technician.
The purpose of the position is to provide technical assistance to computer system users, answer questions or resolve computer hardware, software and network queries. Provide assistance concerning the use of application software, including but not limited to Practice Management Systems, Electronic Medical Record Software and Operating Systems.
Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.

CRITICAL OUTPUTS
To perform or ensure proper installation of cables, operating system, or appropriate software.
Install and perform minor repairs to hardware, software or peripheral equipment following design or installation specifications.
To confer with users, or conduct computer diagnostics to investigate and resolve
To install/configure set-up commands and conduct analysis and evaluation on the functionality of application software.
Set up, install and test new units prior to handover and monitoring functionality.
Diagnose, troubleshoot and resolve hardware, software related problems and replace defective components when necessary.
Management of Virtualized and Cloud Infrastructure.
To receive and prioritize user log calls/requests.
Provide guidance to new users with start-up/log-on procedures.

REQUIREMENTS
IT related qualification
At least 3 years experience as an IT Support Technician
Willingness to travel to the different localities with own transport

CLOSING DATE: 18 AUGUST 2021

All applications can be submitted on: https://intercare.simplify.hr/

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.