Marketing Representative

Full-time
Marketing Representative
Motus Aftermarket Parts
Meadowlands East, Gauteng
Permanent

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Posted 30 July 2021 – Closing Date 06 August 2021

Job Details

Job Description

Alert Engine Parts is searching for a Marketing Representative to join the East Rand branch. The purpose of this position is to ensure that customer relationship is built and strengthened at all times. The incumbent will report to the Branch Manager and Sales Manager.

Key Performance Indicators will include, but not limited to;

Improve Profitability:

  • Ensure that part sales budget is achieved through marketing
  • Maintain and increase market share within area of responsibility
  • Retain existing customers by ensuring Customer Satisfaction
  • Adhere to Company Discount Policy
  • Communicate market opportunities to management and other departments

Customer Service and Satisfaction:

  • Ensure all customer queries are dealt with efficiently and effectively
  • Ensure all customers are introduced to new Policies and promotions
  • Ensure regular and helpful contact with all customers and dealership staff

Asset Control:

  • Ensure all returned products are properly documented and recorded
  • Ensure Company assets in your care are kept in good condition
  • Ensure proper use of Company vehicle as per Company Policy

Communication:

  • Cooperate with all staff to further the interests of the branch
  • Maintain regular communication with Branch Manager
  • Ensure regular and helpful contact with all customers
  • Ensure communication with dealership staff
  • Attend to all meetings and training courses when required
  • Report any damage to Company vehicle
  • Ensure all customer issues are reported and resolved

Administration:

  • Ensure all documentation is completed in time in a clear and accurate manner
  • Ensure all part exchange replacements and reconditioned items schemes are operated according to Company Policy
  • Keep accurate schedule of customer visits

General:

  • Assist with stocktaking
  • Assist with deliveries
  • Perform any other reasonable duties, which may be required

Requirements

  • Minimum 3-5 years in automotive industry-Essential
  • Matric
  • A good and courteous telephonic manner
  • Good communication skills and proven track record
  • Computer Literate and solid knowledge of Excel
  • Ability to work under pressure
  • Strong personality and interpersonal skills
  • Valid driver’s license
  • Clear criminal record

Equity Statement
At Motus we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goal
Please note that candidates not contacted within 2 weeks after the closing date must consider their applications as unsuccessful