Officer Collect Inbound Outbound RBC

Full-time

Officer Collect Inbound Outbound RBC

Johannesburg

Bring your possibility to life! Define your career with us
 

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

 

 

Job Summary

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). 

 

Job Description

 

 
Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :
 

 

 

Education

 

National Senior Certificate/ Matric (Grade 12) (Required)