Operations Administrator

Operations Administrator Centurion
Fidelity Services Group
Pretoria, Gauteng


Posted 14 April 2021 – Closing Date 21 April 2021

Job Details

Job Description


As an operations administrator you are responsible for the overall management of the administrative function for the operations department in an efficient and professional way.


  • Matric
  • Excellent Communication Skills (English and Afrikaans)
  • Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook)

Job Description:

  • Compiling of operational reports: Weekly & Monthly
  • Maintain AR headcount – includes promotions, termination, staff requisitions, etc.
  • Delegate correspondence or telephone calls when appropriate
  • Assist Area Managers/Training Instructors with ad hoc tasks as and when required
  • Ensure disciplinary documentation received is captured on the HR Manage system
  • Ensure all payroll deadlines are met and all documentation submitted accurately
  • Ensure daily BPSI reports are pulled and submitted to the Inland Operations Manager
  • Any and all adhoc duties requested by managers
  • Being back up for the Easy Roster administrator and checking to make sure all rosters are correct before exports run monthly.
  • Ensure weekly reports from Easy Roster, and weekly reports from Listener are done on time.
  • Compilation of Bonuses and Awards monthly
  • Processing of Promotions, Transfers, terminations, level increases etc.
  • Receive and investigate client complaints
  • Ensure non-occurrence of same problems
  • Give full feedback to clients where necessary
  • Daily, weekly, monthly reports
  • Time sheets
  • Maintain staff levels and productivity