Operations Administrator

Full-time
Operations Administrator – Security – West Rand
Fidelity Services Group
Roodepoort, Gauteng
Permanent

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Posted 24 June 2021 – Closing Date 09 July 2021

Job Details

Job Description

POSITION:  Operations Administrator  – Bryanston

REPORTS TO:  Operations Manager

MAIN PURPOSE OF JOB:

As an operations administrator you are responsible for the overall management of the administrative function for the operations department in an efficient and professional way.

QUALIFICATION & EXPERIENCE:

  •  2 years experience
  • Matric
  • Excellent Communication Skills (English and Afrikaans) advantageous

 

JOB REQUIREMENTS & OTHER ATTRIBUTES:

  • Computer Literate (MS Office, advanced Excel, PowerPoint)
  • Listener experience advantageous
  • Easy roster experience would be advantageous

DUTIES

  • Coordinate meetings as required
  • Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
  • Maintain the Regional Manager’s diary
  • Maintain the Regional Manager’s filing system
  • Coordinate and book all operational travel & accommodation
  • Management of orders & CAPEX’s for the operations department
  • Compiling of operational reports: Weekly & Monthly
  • Management of Push to Talk device (PTT’s) -includes ordering, blacklisting, sim swops, repairs, etc
  • Assisting with Tablet queries
  • Crime stats
  • Maintain AR headcount – includes promotions, termination, staff requisitions, etc
  • Draft communication iro company initiated client cancellations for branches
  • Assist with management of excess leave
  • Assisting with the management of excessive cell phone accounts
  • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
  • Answer and screen all calls to the Regional Manager
  • Delegate correspondence or telephone calls when appropriate
  • Assist with management of excess leave
  • Assisting with the management of excessive cell phone accounts
  • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
  • Answer and screen all calls to the Regional Manager
  • Delegate correspondence or telephone calls when appropriate
  • Assist Area Managers/Training Instructors with ad hoc tasks as and when required
  • Ensure the Regional Manager office has an adequate supply of stationery including branches
  • Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
  • Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
  • EHS representative for AR department
  • Receive and investigate client complaints
  • Ensure non-occurrence of same problems
  • Have expert knowledge about all facets pertaining to your position
  • Attend all required meetings and training sessions
  • Keep your workstation/office neat and tidy at all times
  • Not abuse company telephone for private calls

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful