RECEPTIONIST

Applications are invited from suitably qualified candidates for the position of Receptionist at Punda Maria Camp. Reporting to Receptionist Supervisor the successful candidate’s duties will include the following:

NB. The position will be filled in line with the Employment Equity Targets for KNP.

Interested candidates who meet the above requirements should forward their applications accompanied by detailed CVs as well as recently certified copies of all qualifications to the following address:

Human Capital Management

Att: Mr Frank Mkhabela

Private Bag X402

Skukuza, 1350

Tel: (013) 735 4344

E-mail: frank.mkhabela@sanparks.org

• A 3 year Tourism Diploma or equivalent qualification
• Good telephone, people and administration skills as well as sound interpersonal skills
• Computer literacy with a working knowledge of Micro-soft word and excel, room seeker knowledge will be an added advantage
• Previous front office experience
• Proficiency in English

• To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously
• To receive guests in a friendly manner and process the computerised guest reservation through the check in and check out process
• To raise any exra charges that a guest might incurr
• To ensure outstanding monies are collected and processed according to company policy
• To inform guests of facilities in the camp and upsell on activities
• To assist guests with amendments to reservations and special requests
• To coordinate guests requests and complaints and handle efficiently
• o perform general administration at the Reception area
• To adhere to company dress code and protocol