Receptionist

Full-time
Receptionist – Castle Gate Primary Care
Intercare Group
Pretoria, Gauteng
Permanent

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Posted 17 June 2021 – Closing Date 30 June 2021

Job Details

Job Description

INTERCARE IS HIRING !

RECEPTIONIST : INTERCARE CASTLE GATE

Intercare Castle Gate Medical and Dental Centre situated in Waterkloof Ridge, Pretoria seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.


CRITICAL OUTPUTS

  • Provide efficient and professional telephone services.
  • Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
  • Direct all customers to the appropriate location, services and appropriate professional.
  • Ensure patient confidentiality at all times.
  • Ensure that the reception area is always neat and tidy.
  • To refer all emergency cases to the nurse’s station according to protocol.
  • Assist patients with basic account queries and escalate as necessary.
  • Collect all co-payments and account balances according to Intercare policies and procedures.

REQUIREMENTS

  • Grade 12
  • Administrative experience.
  • Previous experience in a customer focused service environment will be advantageous.
  • Computer proficiency (MS Office).
  • GoodX system experience will be advantageous.

CLOSING DATE: 30 JUNE 2021

All applications can be submitted on https://intercare.simplify.hr/

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.