Receptionist

Full-time

 
Job Details
Division
Primary Care
Business Unit
Intercare Milnerton Medical & Dental Centre
Minimum experience
Entry Level
Company primary industry
Hospital and Healthcare
Job functional area
Health Care Provider
Intercare
21 subscribers
Intercare Brand Video
Job Description
INTERCARE IS HIRING !

RECEPTIONIST : INTERCARE MILNERTON

ABOUT
Intercare Milnerton Medical and Dental Centre, situated in Cape Town seeks to recruit a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
 
CRITICAL OUTPUTS

Provide efficient and professional telephone services.
Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
Direct all customers to the appropriate location, services and appropriate professional.
Ensure patient confidentiality at all times.
Ensure that the reception area is always neat and tidy.
To refer all emergency cases to the nurse’s station according to protocol.
Assist patients with basic account queries and escalate as necessary.
Collect all co-payments and account balances according to Intercare policies and procedures.

REQUIREMENTS

Grade 12
Administrative experience
Previous Experience in a customer focused service environment will be advantageous
Computer proficiency (MS Office)

CLOSING DATE 28 December 2020