Sales Administrator

Responsible for the provision of an effective Sales Support Management function:
Global Customer’s Portfolio
•Support to the global customer base (Global includes all Middle East & Africa channel partners & the wholly owned International businesses
•Support to the DFC KAMS
•Familiarity and understanding of the global DFC customer opportunities and needs
•Relationship building with Internal supply chain & the global DFC customer base
•Pricing and Price Lists per global customer
•Cross Product knowledge to service all inbound requests
•Issuing Quotes and Follow-up with KAMS & customers on all issued quotes
•Chasing up of and Draw-down of Back Order Book
•Order intake processing
•Buy-out order management, processing and expediting
•Ex-Works supplier relationship management
•Allocating, picking & invoicing
•Lead-time Management and communications to customer via the management of order acknowledgements
•Order loading and weekly production planned outputs receipted into FG stock, both customers works orders and stock orders
•Stock conversions
•GRAN Processing
•Quality Management and Technical Input and communications where required

Contract Management
•Price Lists by customer – ensuring and validating correct discounts by customer
•Special Pricing Agreements in place
•Quotation Price, Quotation Terms, Quotation lead-time accuracy in line with planners
•Correct use of Quote Register
•Document management Including POD’s
•Administration
•Daily reports
•Debtor Management

Outbound Marketing
•Follow up on Quotations
•Line of Sight of FG to System outputs

•Grade 12 or equivalent

EXPERIENCE:

•Key Account Management
•Portfolio Management
•Sales

KNOWLEDGE, SKILLS & ABILITIES:

•Flexible Thinking
•Channel Knowledge
•Spread Sector Knowledge and Product Mapping
•Procurement Knowledge
•Inbound Sales Knowledge
•Outbound Sales Knowledge
•Experience in Internal Sales and Customer Engagement
•Cost Accounting in Sales
•Business Acumen
•Under Relationship Value
•Understanding of OEM Value Chain
•Communication Skills at the level of Technical Audience Requirements
•Computer Literacy; Excel, Word, PowerPoint, Email
•Listening Skills
•Strategy Implementation
•Territory Management
•Conflict Management
•Leadership Skills
•Listening Skills
•Can convert input into output
•Focused, with the ability to construct detailed execution with meticulous detail
•Excellence in prioritizing
•Excellence in time management
•Excellence in Administration

BEHAVIOURAL COMPETENCIES:

•Learner with the ability to coach
•Self-Motivated and ability to motivate others
•Analytical – Must be able to analyse territories and sectors
•Project manage through the product’s internal life cycle at DFC
•Innovative and Creative and think out-of-the-box
•Strategic with clear goals, productive, hunter and closer
•Responsible, Accountable proven track record to deliver what was promised and have the capability and attitude to become the courier of delivery to the customer.
•Is Trustworthy and understands the value of authenticity
•Self-Assured, Independent and Confident
•Entrepreneurial not afraid of Risk, but knows how to identify and mitigate risk
•Can take Charge and has presence
•Target Driven and ability to Stay on Track
•Solutions Mindedness
•Need to Grow