Security Technician


Security Technician
Fidelity Services Group
Midrand, Gauteng
Posted 13 August 2021 – Closing Date 17 August 2021
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Job Details

Fidelity ADT
Business Unit
Fidelity ADT – Midrand
Minimum experience
Company primary industry
Security and Investigations
Job functional area

Job Description
Reporting to:               Technical Manager

Overall Purpose of the job:

Install, Repair & Maintain various Security system devices, eg Alarm, CCTV, Access, Intercom, etc for mainly Financial Institution Clients and other sector clients when required

Minimum qualifications and experience:

Matric or equivalent
Minimum 5 years’ experience as a Technician maintaining, installing and servicing Alarm, CCTV, Access Control & Intercom systems
Minimum 5 years’ current experience perpetually working on Hikvision & DSC
Certification in the above fields will be a great advantage
Minimum 5 years’ experience in the Financial Institution Environment

Job Requirements & Other Attributes:

Valid code 08 driver’s licence
Must be PSIRA registered (minimum – Grade C)
Attendance of specified training for further certification
Understanding and Daily Adherence to contractual earnestness clauses
Acceptance of and agreement to regular Clearance checks including polygraphs
Excellent verbal communication skills and be able to do report writing
Be able to read site layouts and do Security Systems installations from Phase 1 – Cabling to Final Phase – Customer Staff Training
Excellent Fault-Finding skills on all systems
Build and maintain good relationships with Internal and External Customers
Serious regard for chain of command reporting
Main duties & Responsibilities:

Tactical planning for effective and efficient completion to ensure required delivery dates are met
Management of stock including weekly stock take & replenishment to ensure stock levels do not pass approved minimum stock levels
Use & Manage incident management system to ensure all jobs completed in the approved, allocated time thus ensuring no overdue jobs
Communication of job status and ensure necessary updates done on jobs via incident management system as well as daily/weekly/monthly reports
Quality workmanship and clean place of work
Manage tools and ensure the right tool is used for the job at hand
Excellent care of company vehicle and all other company property entrusted to you
Always dress as per company expectation and policy when on duty
Timekeeping and ensure effective amount of work completed daily
Plan to Succeed and Right first time
Ensure all work is done to a high-quality standard
Ensure relevant job cards, status reports and all other documents are always completed
Generate accurate records of tests and acceptance test procedures
Live reporting on work in progress, activities and results to all relevant parties
Participation in technical information sessions to ensure skills and knowledge stay current
Participate in knowledge sharing activities to support a culture of continuous learning and development amongst peers and colleagues
Assist with product knowledge and related training activities and technical support both in-house and in the field when required
Ensure deviations are escalated and approved
Escalate issues fast and efficiently to ensure great service delivery and excellent communication
Always ensure work performed meets customer & company policy expectations

Core competencies:

Understand workmanship and quality standards
Manage and apply work instructions and procedures
Familiar with application of repairs, assembly & logistic standards, methodologies as well as practices applicable
Self-disciplined with good time management skills
Excellent written and verbal communication skills
Customer focussed with excellent attention to detail
Fully competent on the use of Microsoft Office
Drivers license and own transport
Lead by example
Problem Solving and Troubleshooting

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.