Service Centre Administrator

Full-time
Job at Incredible Connection

Service Centre Administrator

Recruiter : Incredible Connection

REF: JDGRP/1725

Advert Details

Recruiter: Incredible Connection Updated on: 2021-04-26 00:00:00
Start Date: 2021-04-19 End Date: 2021-05-03
AA/EE: Applicable Contract Permanent
Location: Pretoria Available: ASAP
Category: Retail Offer: Negotiable

 

About Us

JD Group provides value conscious mass-market customers in Southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses.

We are a differentiated and diversified retailer of Furniture, Household appliances, Consumer electronic and technology goods. In addition, we are a leading consumer finance business providing innovative financial services focusing on JD Group’s retail customer base.

 

  • Bradlows
  • Russells
  • Rochester
  • Sleepmasters
  • HiFi Corporation
  • Incredible Connection

 

 

Introduction…

Incredible Connection – Brooklyn Mall – New store opening (Pretoria)

We are looking for a well-groomed, energetic, outgoing, positive and enthusiastic Service Centre Administrator, to join the team.

Minimum Requirements…

Education and Experience

  • Matric
  • 1 year working experience
  • Numeracy skills
  • Ability to work with money
  • Computer literacy

Competencies

  • Attention to detail
  • Interpersonal skills
  • Written and communication skills
  • Team work
  • Telephone etiquette
  • Target driven
  • Customer centricity
  • Practical experience in a financial and administration role
  • SAP experience advantageous
  • MS Office (Word, Excel)
  • Cellular and credit vetting experience
  • Knowledge of relevant Company policies, practices, processes and systems
  • Conscientious
  • Integrity
  • Customer centric
  • Fraud detection
  • Target driven

 

 

Job Specification…

The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.

  1. Deal with customers in a customer centric manner
  2. Achieve individual targets
  3. Cellular and credit administration
  4. Processing transactions and cash ups
  5. Effective self management and teamwork
  6. Security and housekeeping
  7. Reception / Switchboard