Service Delivery Coordinator


CANSA:Service Delivery Coordinator

The Cancer Association of SA
Opportunity closing date:
Wednesday, 27 January, 2021
Opportunity type:

Cancer is a complex, life-threatening disease which affects millions of South Africans. CANSA is very concerned about the high incidence of cancer and is working hard to help South Africans to reduce their cancer risk, help them to detect it early and facilitate care and support to those who are diagnosed, as well as their loved ones.

The Cancer Association of SA seeks to appoint a Service Delivery Coordinator to be based in  CANSA Cape Metro Care Centre.

The purpose of the to engage communities to enable the delivery of CANSA’s health programmes

Responsibilities and Duties:(not more than 15):
Volunteer Management:

  • Analyse community needs and compile action plans to serve community and stimulate active involvement in the fight against cancer
  • Compile community profiles
  • Recruit, train, coordinate, motivate and recognised diversity in assigned activities
  • Support lead volunteers to achieve service delivery targets
  • Manage contracted commission-based community member(s) where applicable
  • Maintain and strengthen staff and volunteer’s partnership
  • Implement standardised processes for volunteer engagement and development
  • Ensure adherence to CANSA standards, policies and procedures

Relationship/Team Development:

  • Identify income generation opportunities within the community and collaborate with staff partners to achieve targets
  • Utilise community structures in the execution of projects and events
  • Promote CANSA’s national programmes and ensure compliance to standards
  • Assist with community-based fund-raising activities including national programmes
  • Network with influential role players within the community to enhance/support the achievement of goals
  • Adhere to CANSA standards and best practises
  • Ensure that all assigned events comply with required benchmark and standards
  • Continuously evaluate and improve community events according to CANSA’s best practise model
  • Guide and equip all volunteers to achieve their CANSA objectives
  • Ensure that all programme and project targets are achieved within the required timelines
  • Ensure that complete and accurate information is captured onto relevant databases and in accordance with established timelines
  • Protect and promote the good name and brand of CANSA in all activities
  • Stay abreast of knowledge and information to support and drive a team approach when serving the community

Qualifications and Education Requirements:

  • Minimum of 3 years’ experience in a similar role
  • Qualified Social Worker with at least 3 years’ working experience
  • Proof of SACAAP registration is compulsory
  • Afrikaans, English, and any other official language
  • Own vehicle
  • Valid Drivers License

Salary accordance to CANSA Salary Scale

Appointment according to CANSA Employment Equity Plan.

Please email application to