Service Technician

Service Technician – (Security Alarms)
Fidelity Services Group
Gqeberha, Eastern Cape


Posted 18 August 2021 – Closing Date 03 September 2021

Job Details

Job Description

Overall Purpose of the Job:

Service and maintain alarm systems for domestic, commercial and industrial sectors

Minimum Qualifications and Experience Required:

• Matric or Equivalent
• Minimum 5 years’ experience as an alarm technician
• Previous programming, wiring, installations and fault-finding experience
• Valid driver’s licence essential
• Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
• Knowledge of CCTV, Intercom systems and access control
• Able to work standby as per duty sheet

Main Duties and Responsibilities:

• Conduct service calls / maintenance and repairs of alarms
• Program alarm panels
• Complete links up for new clients
• Re-programme alarm systems when the current alarm was part of a takeover
• Complete small installations as and when required
• Ensure that drive sheets are completed accurately
• Ensure that job reports and technical invoices are completed accurately and timeously
• Ensure that quotes are completed accurately
• Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
• Ensure that all stock is always available and missing stock is reported immediately to FLM
• Ensure that the company vehicle is always clean

Behavioral Competencies:

• Customer Focus
• Action Oriented
• Priority Setting
• Integrity and Trust
• Problem Solving
• Functional/ Technical Skills

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically
Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.