Job Details
Job Description
POSITION: SERVICE TECHNICIAN (S1) –
Reporting To:
Senior Supervisor, Service
MAIN PURPOSE OF JOB:
Service and maintain alarm systems for domestic, commercial and industrial sectors. A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic, commercial and special project ADVANCED alarm systems, as well as ADVANCED CCTV, Intercom, and Access Control systems. He/she can perform on-site programming and testing of such systems and perform advanced fault finding. He/she can also install radio, telephone, GSM & IP communication devices as well as perform integration of these various systems. This individual has a higher level of Computer literacy & skill and has the ability to act in a supervisory role.
QUALIFICATIONS & EXPERIENCE:
- Matric
- Minimum 4 years’ experience as an alarm technician
- Previous programming, wiring, installations and fault-finding experience
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s license required
- Must be PSIRA registered (Grade C)
- Knowledge of Listener advantageous
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Sound Knowledge of CCTV, Intercom systems and access control
- Able to work standby as per duty sheet
DUTIES
- Conduct service calls / maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Complete links up for new clients
- Re-programme alarm systems when the current alarm was part of a takeover
- Complete small installations as and when required
- Treat all clients with respect