SHOWROOM STOCKROOM ASSISTANT – HOMECHOICE (MAPONYA)
Reference Number
HCH-1803
Description
Purpose of the role
The ideal candidate for this role will assist in the running and day to day handlings of the HomeChoice Showroom’s stockroom.
Key Performance Areas
Stock management
Stock orders, taking constraints into consideration such as storage space and stock on hand
Assembling of goods delivered for Showroom floor
Notifying Sales team/Stockroom Controller on goods to be moved to Sales floor
Maintaining Stockroom according to Business standards
Replenishing of Spares for breakages
Provide an exceptional customer experience
Ensure a professional, polite and efficient service is offered by acting as an ambassador
Take responsibility by ensuring that advice is always given in the customers best interest
Ensure that positive results are achieved whilst maintaining customer satisfaction
Continuously work towards improving the customer experience and service delivery
Assist with floor sales coverage when Stockroom duties are fulfilled
Assist with meeting Monthly Intake/NSV targets
Assist with customer queries & same day resolution
Administration & Reporting
Receipting deliveries from DC
Receipting goods return with Security
Liaising with Stockroom Controller on Parcels for Click & Collect
Overseeing stock transfers to and from the DC as per policy
Liaising with Stockroom controller goods received
Requirements
Qualifications & Accreditations.
Grade 12 / Matric or Equivalent
Experience & Skills
Minimum of 1 years stock room experience within a Retail Environment
Effective communication skills (verbal and written)
Must be able to work shifts, weekends and public holidays
Clear credit and criminal record
Must be computer literate (email, internet, word and excel)
Excellent telephone and face to face customer etiquette
Attributes & Behaviours
Customer focused / centric attitude
Performance-driven and results-orientated with a relentless drive to succeed
A strong can-do attitude and an energetic positive approach
Exceptional attention to detail with a thorough approach to work
Excellent listening and interpersonal communication
Team player but able to work independently
Customer focused / centric attitude
Work Level
Skilled
Type
Permanent
Salary
Market Related
EE Position
No
Location
JHB South