Store Administrator

Full-time
Store Administrator – TLC Glen Hills
Dis-Chem Pharmacies Limited
Durban, KwaZulu-Natal
Permanent

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Posted 29 November 2021 – Closing Date 25 December 2021

Job Details

Job Description

The Local Choice Pharmacy require a Store Administrator for their Glen Hills KZN Store.  Manage, implement and maintain The Local Choice Corporate Stores company administration policies and procedures by adhering to group standard operating procedures that insure the profitably of the business unit.


Essential:

  • Grade 12 / Matric
  • 1- 2 years in customer consultant. In store retail management disciplines including but limited to stock management, cash, reporting, expense control
  • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook. Mathematics (Advanced)
  • Accounting / Finance /Store profitability, Budgets, Computer Skills (SAP), Cashier Operations, Administration, Customer Service, Receiving, Cash Office and, Data Capturing


Advantageous:

  •  Financial / Admin diploma or a relevant 3-year Diploma
  • SAP. Proficient in operating utilizing typical retail operation systems (Till operations, inventory operating systems, time and attendance operating systems, dispensing systems)

Job Description:

  • Investigate negative GP values in the business unit and take appropriate actions to identify and rectify controllable errors
  • Manage goods in transit as directed by standard operating procedures
  • Investigate and verify manual purchases processed against the business unit
  • Minimize, investigate, correct and report on business unit negative stock on hand
  • Minimize, investigate and report on business unit dormant stock
  • Analyze dormant stock reports for Heads of department to investigate and rectify
  • Perform the total management including but limited to planning, implementation, investigation and reporting on all store inventory counts
  • Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
  • Manage the branch shrinkage and consumable expense within store targets
  • Commit to ensure the business unit provides and above expectation customer service experience in adherence to company policies and procedures
  • Employees must follow The Local Choice Corporate Stores policies and procedures as detailed in the standard operating procedures
  • The customer request system must be operational and actioned on a daily basis
  • Uphold accurate manual processing of points to customer accounts
  • Report and encourage new loyalty signups continuously
  • Manage and facilitate human resource processes, submissions and documentation for the entire business unit in compliance with standard operating procedures
  • Take total ownership of the workforce management system within the business units. This includes but not limited to master data management and transactional management
  • Ensure that The Local Choice Corporate Stores performance management systems is implemented and executed as directed by The Local Choice Corporate Stores policies
  • Take complete control and manage the store cash resources, daily takings and banking in compliance with The Local Choice Corporate Stores operating procedures
  • Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant
  • Manage all store float discrepancies that include accuracy of stock count, control of adjustments and accuracy of cycle counts
  • Review the reconciliation of daily takings to turnover
  • Maintain transaction integrity throughout the branch by: Effective monitoring, implementation and evaluation of adherence of TLC Corporate Stores internal control procedures
  • Ensure the accuracy and completeness of store transactions
  • Accurately level store transactions
  • Manage cashier service levels and cashier productivity rates
  • Control overtime and casual spend
  • Take complete control and manage the store employees and cash resources, daily takings and banking in compliance with The Local Choice Corporate Stores policy as detailed in the standard operating procedures
  • Ensure balancing of floats
  • Sign off and investigate run ends on a daily basis
  • Follow cash collections procedures as detailed in The Local Choice Corporate Stores standard operating procedures
  • Maintain and manage the integrity of all branch transactions
  • Total management of the cash and point of sale functions within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
  • Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
  • Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures. Ensure the accuracy and completeness of branch transactions
  • Prepare the store budget for review where influenced by direct responsibilities
  • All expense related items must be controlled and managed within budget
  • All expense related stock must be adjusted to the correct GL accounts on a monthly basis
  • Ensure the ordering and monitoring of expense related items within the store
  • Assist with the budget preparation and maintenance within the store
  • Disseminate, collate and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
  • Facilitate and assist in any internal or external audits conducted in store
  • Assist the Store Manager with any reasonable duties in the trading routine and optimizing the operations of the store
  • Drive in store continuous improvement targets that relate to the portfolio’s direct responsibility
  • Adhere to all company and business unit deadlines
  • Adhere to relevant procedures detailed in the code of practice foodstuff and complementary medicine file
  • Adhere and familiarize yourself with The Local Choice Corporate Stores policies, code of conduct and standard operating procedures available on The Local Choice Corporate Stores intranet
  • Housekeeping must be in accordance with The Local Choice Corporate Stores standards. Make sure that your workstation is always clean and tidy
  • Adhere to The Local Choice Corporate Stores Policies and Standard Operating Procedueres
  • Adhere to Health and Safety rules and regulations
  • Adhere to The Local Choice Corporate Stores uniform and personal appearance policy


Competencies:

Essential:

  • Store retail management disciplines. Basis IR management. Retail admin experience, including but not excluding Receiving, Capturing, Till operations, Cash office and Customer services
  • Basis IR and management training course
  • English – Read, write, speak and understand. Writing Skills, Oral Communication, Listening, Negotiating, Networking, Persuasive, Communication and, Document Use
  • Interaction with management / Reps / Store / Head Office. Managing of various departments – Conduct performance management on direct and indirect employees. Trustworthy and honesty. Client Service, Interpersonal Relations, Interpersonal Awareness, Thoroughness, Sensitivity, Sociability and, Social Awareness
  • Be able to analyze and explain financial and retail reports. Problem Analysis, Evaluation, Problem Solving, Planning and Organizing, Analytical Thinking and, Forming Judgement
  • Ability to manage team and self. Creative Thinking, Ethics, Even Temperament, Flexibility, Initiative, Personal Credibility, Results, Oriented, Accountability, Adaptability, Ambition, Assertiveness, Attention to detail, Stress Management, Workmanship, Self- Development, Learning Ability, Need to Achieve, Integrity, Perseverance, Independence, Initiative, Innovative Power, Insight, Discipline, Energy, Flexible behavior, Focus on Quality, Business Orientation, Commercial Power, Conduct, Creativity, Decisiveness, Target and Deadline Driven
  •  Ability to manage, develop and motivate subordinates to achieve maximum potential in role. Teaming, Delegating, Developing Employees, Conflict Management, Controlling Progress, Coaching, Management Skills, Decision Making, Empowers Others, Influence Leadership, Continuous Education, Manages Change, Employee Engagement and Diversity Management. Risk Management, Project Management, Financial Management Skills, Managing and, Policies & Procedures


Advantageous:

  • 2nd Additional language


Special conditions of employment:

  • Driver’s license and own reliable transport
  • South African citizen or valid work permit
  • Clear credit and criminal records


Remuneration and benefits:

  • Market-related salary


ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.