Store manager

Full-time
Store Manager – Mthatha
AVI Limited
Mthatha, Eastern Cape
Permanent

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Posted 20 May 2021 – Closing Date 03 June 2021

Job Details

Job Description

KURT GEIGER is an exclusive footwear and apparel brand known for its inimitable style. Kurt Geiger distinctive shoes are created from the finest materials for those who are making their mark in the world. Our brand is for the man who knows where he’s going and wants the wardrobe that will take him there.

Main Purpose:
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

Line Manager: Regional Manager

Subordinates: All Flexi timers and permanent staff within the store

Job Specification:

Key Performance Areas

  • To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
  • To manage and control financial aspects of running the store to ensure store profitability
  • To adhere to merchandising standards in line with the brand requirements to ensure a good product mix
  • To ensure proper stock management and control to minimise loss and to ensure product availability
  • To deliver the best customer service to ensure the best customer experience
  • To build excellent relationships with all relevant service providers (internal and external)
  • To manage human resources effectively by recruiting, planning, and administrating payroll properly
  • To inspire, motivate, develop and hold people accountable appropriately

Minimum Requirements:

Experience:

  • Minimum 5 years’ retail experience
  • Minimum of 12 – 18 months Manager experience

Qualifications:

  • Complete Matric / Grade 12
  • Tertiary Retail Qualification will be to your advantage

Skills & Knowledge:

  • Knowledge of relevant Industrial Relations (IR) Law
  • To discipline staff and initiate inquiries
  • Understanding of Profit And Loss (Income) Statements
  • Good understanding of the Retail Environment And Brands
  • Administration and Stock Management
  • Conflict management
  • Time management
  • Customer service skills
  • Leadership skills

Competencies:

  • Delivering results and meeting customer expectations
  • Follow instructions and procedures
  • Leading and supervising
  • Achieving personal work goals and objectives
  • Adhering to principles and values
  • Working with people
  • Planning and organising
  • Coping with pressure and setbacks
  • Persuading and influencing
  • Deciding and initiating action
  • Adapting and responding to change
  • Presenting and communicating information