Store Manager

Store Manager – Sandton
AVI Limited
Johannesburg, Gauteng


Posted 22 April 2021 – Closing Date 06 May 2021

Job Details

Job Description

Founded in 1975 by Karl and Hildegard Zeppel, GREEN CROSS is a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. GREEN CROSS shoes are distributed through a national footprint of company-owned, mono-branded retail stores, complemented by a network of select trading partners. GREEN CROSS now also trading under the GX&Co. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business. 

Main Purpose:

To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

Line Manager: Regional Manager

Direct Subordinates: All Flexi timers and permanent staff within the store

Job Specification:

Key Performance Areas:

  • To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
  • To manage and control the financial aspects of running the store to ensure store profitability
  • To adhere to merchandising standards in line with the brand requirements to ensure good product mix
  • To ensure proper stock management and control to minimise loss and to ensure product availability
  • To deliver the best customer service to ensure the best customer experience
  • To build excellent relationships with all relevant service providers (internal and external)
  • To manage human resources effectively by recruiting, planning and administrating payroll properly
  • To inspire, motivate, develop and hold people accountable appropriately

Minimum Requirements:


  • Minimum of 5 years’ retail experience
  • Minimum of 12 – 18 months of management experience


  • Complete Matric/Grade 12
  • Tertiary Retail Qualification will be to your advantage

Skills & Knowledge:

  • Knowledge of relevant Industrial Relations (IR) Law
  • To discipline staff and initiate inquiries
  • Understanding of profit and loss (income) statements
  • Good understanding of the retail environment and brands
  • Administration and stock management
  • Conflict management
  • Time management
  • Customer service skills
  • Leadership skills


  • Delivering results and meeting customer expectations
  • Follow instructions and procedures
  • Leading and supervising
  • Achieving personal work goals and objectives
  • Adhering to principles and values
  • Working with people
  • Planning and organising
  • Coping with pressure and setbacks
  • Persuading and influencing
  • Deciding and initiating action
  • Adapting and responding to change
  • Presenting and communicating information