Supervisor – Casino

Supervisor – Casino
Fidelity Services Group
Boksburg, Gauteng


Posted 27 April 2021 – Closing Date 30 April 2021

Job Details

Job Description

The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times

Minimum Requirements…

  • Matric certificate with Grade A Psira registration and accreditation.
  • Supervisory experience advantageous.
  • A minimum of 3 years’ experience in Security Operations- previous Shift Management experience advantageous.
  • Casino experience an added advantage.
  • Very analytical individual with excellent Problem Solving Skills
  • Ability to manage and discipline staff
  • Computer literate, with proficiency in MS Word and Excel.
  • Strong Operational Planning, Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential
  • Must be able to work under pressure and for extended hours as and when required
  • Knowledge of ISO 9001:2008 Quality Management and its requirements
  • Fully compliant in Firearm training and laws.
  • Well-presented individual
  • Willing to work flexihours

Job Specification…

  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
  • General management and supervision of security staff and ensuring that all their queries are dealt with promptly
  • Submitting relevant monthly reports to the Client and Management.

Other personality attributes:

  • Ability to work under pressure and meet deadlines
  • Pro-active and innovative
  • Punctual
  • Attention to detail
  • Quality orientated
  • Assertive
  • Disciplined
  • Accuracy and high methodical working methods.

Core competencies:

  • Business acumen
  • Vision & influence
  • Analytical & critical thinking skills
  • Goal setting
  • Driving & managing change
  • Driving for results
  • Communicating direction
  • Development of others
  • Self-development
  • Communication skills
  • Customer focus
  • Team workWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

    Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

    Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.