Switchboard operator

Full-time

Switchboard Operator

Function
Finance/Administration
Facility
Life Bedford Gardens Hospital
Position
Switchboard Operator
Introduction
An exciting opportunity has arisen within Life Bedford Gardens Hospital for a Switchboard Operator, reporting to the Patient Services Manager, Jenna Flowers.  The successful candidate will contribute to the effective management of the telephone service of the Hospital.
Critical Outputs
  • Answering the switchboard
  • Updating the telephone lists.
  • Assist wards and Doctors with faulty telephones / lines.
  • Assist Admission staff with admission duties where possible.
  • Any other duties or tasks that may arise during the normal course of the day.
  • Updating speed dials on switchboard.
  • Assist internal and external customers with queries.
Requirements
  • Grade 12 and at least 2 years’ hospital experience
  • Experience in customer care will be advantageous
  • Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.
  • Strong customer orientation.
  • Team player.
  • Very energetic and well organized.
  • Must be able to work under pressure in a constantly changing environment.
  • Computer literacy is required.
  • Excellent written and verbal communication
Competencies
  • Problem-solving, analysis and judgments
  • Resilience
  • Engaging diversity
  • Drive & energy
  • Excellence orientation
  • Ethical behaviour
  • Building relationships
  • Customer responsiveness
  • Organizational awareness
Contact
Rachel Pelletier
Tel
011 677 8700
Email
Recruitment.BedfordGardens@lifehealthcare.co.za
Closing date
Thursday, February 4, 2021

Internal applicants – Before making an application, you are requested to discuss your application with your line manager. Only short listed candidates will be contacted. Should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful.

External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an equal opportunity employer.

 

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