Switchboard operator

Full-time

Switchboard operator

Function
Patient services
Facility
Life St Mary’s Private Hospital
Position
Switchboard operator
Introduction
An exciting opportunity has arisen within Life St Mary’s Private Hospital for a Switchboard Operator, reporting to the Admissions Supervisor, Nosipho Thomas.  The successful candidate will contribute to the effective management of the telephone service of the Hospital
Critical Outputs
  • Answering the switchboard
  • Updating the telephone lists.
  • Direct calls to the right department
  • Assist wards and Doctors with faulty telephones / lines.
  • Assist Admission staff with admission duties where possible.
  • Any other duties or tasks that may arise during the normal course of the day.
  • Updating speed dials on switchboard.
  • Assist internal and external customers with queries
Requirements
  • Grade 12 and at least 2 years’ hospital experience
  • Experience in customer care will be advantageous
  • Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.
  • Strong customer orientation.
  • Team player.
  • Very energetic and well organized.
  • Must be able to work under pressure in a constantly changing environment.
  • Computer literacy is required.
  • Excellent written and verbal communication
Competencies
  • Problem-solving, analysis and judgement
  • Resilience
  • Engaging diversity
  • Verbal & written communication and presentation
  • Influencing
  • Drive & energy
  • Excellence orientation
  • Ethical behaviour
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Leading my example
Contact
Tristam Hill
Email
Nosipho.Thomas@lifehealthcare.co.za
Closing date
Wednesday, June 2, 2021

Internal applicants – Before making an application, you are requested to discuss your application with your line manager. Only short listed candidates will be contacted. Should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful.

External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an equal opportunity employer.

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