TELEMARKETING AGENT

Temporary
Reference Number
HCH-1902
Description

FinChoice is an innovative digital financial service provider who specializes in fast, flexible loans and funeral cover policies. Our aim is to become a favorite financial service provider for our customers by offering products that are affordable, transparent and easy to access.

This role will be ideal for a candidate who can telephonically market / sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.

Here’s what you can expect to be doing in the role

  • Meeting sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
  • Provide an exceptional customer experience
  • Ensure a professional, polite and efficient service is offered by acting as an ambassador
Requirements

A little about who you are

  • Grade 12 / Matric or Equivalent qualification
  • Minimum of 1 year’s sales / telemarketing (outbound) experience within a Contact Centre
  • Must be computer literate (Email, Internet, Word and Excel)
  • Excellent telephone etiquette

Benefits

  • Flexible benefits to structure your own package
  • Creative agile work environment
  • Café and lounge area
  • Staff restaurant with a variety of healthy meal options
Work Level
Junior
Type
Contract
Salary
Market Related
Duration
< 6 Months
EE Position
Yes
Location
Southern Suburbs (Cape)